RESPONSIBLE GAMING POLICY

 

 

Last updated: 6/29/2017

Lottery.com understands Problem-Gambling/Gaming (hereafter “problem gaming”) as being broadly defined as a mental health disorder in which an individual has a psychological preoccupation with, and urge to gamble. Problem gaming is gaming behavior that causes disruptions in any major area of life: psychological, physical, social or otherwise. As such, this policy addresses the following areas where we can provide information to promote responsible gaming:

  • Underage gaming policies and practices
  • Responsible gaming policies
  • Information and messaging

Overall, it is the intention that this policy will:

  • Provide an objective check on internal responsible gaming policies and procedures
  • Have prominent placement within the website to be easily accessible
  • Act as a check and balance to promote the adoption of improved practices in responsible lottery participation
  • Assure our customers that we take the issues of underage and responsible gaming seriously

Mission Statement for Underage and Responsible Gaming

We are committed to responsible lottery participation and are dedicated to an enjoyable and positive experience for all visitors to our site that choose to engage in the lottery. While most customers play for fun and entertainment, we also recognize that a small percentage of players may:

  • Attempt to play when they are underage; or
  • Allow the excitement of playing the lottery to affect their lives negatively

We are committed to protecting at risk players to by informing and assisting those who may need help.

Underage Gaming

Persons under the legal age set by each state are prohibited from playing the lottery and discouraging youth gaming is of upmost importance to Lottery.com.

  • Lottery.com does not target underage players with marketing and advertising objectives. Lottery.com feels doing so is neither good business nor consistent with the Company’s values

 Responsible Gaming

Lottery.com pledges to our employees, customers, and the community at large to make responsible gaming an integral part of our daily operations. This pledge includes employee assistance and training, advertising and marketing practices, and our commitment to public awareness surrounding responsible and underage gaming. Lottery.com provides a clear set of guidelines, policies and practices on problem gaming, which are posted prominently within the website and app. In the states where Lottery.com operates, Lottery.com intends to provide corporate support of community non-profit organizations that help educate the general public and serve as an advocate for programs and services to assist problem gamblers and their families.

Information and Messaging

Information on responsible gambling and problem gambling is readily available to all Lottery.com customers at http://www.rgrc.org/en.  In addition, all Lottery.com customers can access a 24-hour hotline for problem gamblers at 1-800-Gambler. To the greatest extent possible, all policy and educational measures will align with this messaging so as not to negate any intended positive impact. It is important that responsible gaming information and messaging not be overshadowed by advertising and promotion of the gaming or lottery activity itself. While advertising and promotion are important to fulfilling Lottery.com’s business objectives, we are committed to maintaining high standards of social responsibility. As such, all advertising and marketing campaigns and/or materials will not:

  • Imply exaggerated chances of winning the lottery
  • Encourage gaming beyond one’s means
  • Explicitly imply that financial rewards are a likely outcome of gaming
  • Focus unduly on the possibility of benefits accrued to players based on their volume of gaming activity
  • Be targeted towards minors

Getting Help

If you believe that playing the lottery might be a hindrance to your life rather than a form of entertainment, we want to help you. If you feel that playing the lottery or any other gaming has caused you or your family harm, financially or otherwise, please visit Gamblers Anonymous or call 1-800-Gambler. More information on identifying symptoms of problem gaming can be found at The National Council on Problem Gambling at: www.ncpgaming.org/i4a/survey/survey.cfm?id=6