Mobile FAQ – Android

 

How does the Lottery.com app work?

Lottery.com is the ultimate destination for all things lottery. Get instant results, track jackpot sizes and follow the latest lottery news. If you’re in one of our LIVE states you can play the real Powerball and Mega Millions games right from your mobile phone using the Lottery.com app! You’ll never have to worry about losing your ticket or checking your numbers, and you’ll get 100 percent of your winnings.

If we haven’t launched live ticket play in your state yet, you can still get AutoLotto alerts, results, check jackpot sizes, and track your paper Powerball and Mega Millions tickets in the app. Simply snap a photo of your ticket and we’ll track it and let you know if you’ve won. However, don’t lose those tickets! Lottery.com is not responsible for managing physical tickets.

 

How does the app remind me when to play?

You can set AutoLotto alerts within the app to alert you of upcoming draws for multistate and individual state lotteries, with the ability to select if you’d like to be reminded of every draw or only when the jackpot reaches a certain amount.

 

Why do I have to give my phone number to sign up?

We use your mobile phone number to verify that you’re a real human, and eligible to play the lottery.  We will only send you text messages with your permission, and you may opt out at any time.

 

Can I check my paper tickets for winners in the Lottery.com app?

Yes! You can take a picture of your paper Powerball or Mega Millions tickets directly from the app. We’ll monitor the results, and let you know if you’ve won!

Please note that Lottery.com does not handle redemption for scanned tickets, so please make sure you don’t lose or damage your tickets!

 

I signed up already. Where’s my free ticket?

Welcome to Lottery.com! If you’re located in one of our LIVE states you can play your free ticket on our mobile web platform right away! You’ll never have to worry about losing your ticket or checking your numbers, and you’ll receive 100 percent of your winnings.

If you’re not in a LIVE state, you can still get AutoLotto results for jackpot sizes and draw dates, and track your paper Powerball and Mega Millions tickets in the app. If a friend has sent you a free ticket, your ticket will be waiting for you inside the app and you can play it as soon as we launch ticket play in your state. We’ll send you a message in the app when you can play. In the meantime, you can invite your friends and earn one free ticket for each friend that downloads the app and creates a profile.

 

How do I get more free tickets?

You can earn as many FREE Powerball tickets as you want by using the “Invite Friends” feature in the app, or sharing your referral code.

Your FREE ticket will be loaded into your account once your friend uses your code to sign up and completes their profile.

 

Can Lottery.com control who wins?

No. Lottery.com is a ticket management service, which means we manage the interest of the ticket on our users’ (that’s you!) behalf.  We can’t control or alter the odds or winners of any lottery game.

 

Can I play Mega Millions?

You can track your physical Mega Millions tickets by taking a picture of your paper tickets in the app. We’ll track your tickets for you, give you draw results, and let you know when you’ve won.

 

How do I track tickets?

Simply press the “Scan Ticket” button in the app, choose the draw date of your ticket, and follow the prompts to take a photo of your ticket. We’ll load your numbers into the app, compare against winning numbers for that draw, and notify you if you’ve won. Please note that Lottery.com does not handle redemption for scanned tickets, so please make sure you don’t lose or damage your tickets, and always be sure to sign the back!

If we haven’t answered your question here, please contact Customer Happiness and we’ll be more than happy to help!